FAQ: Frequently Asked Questions
You may have some questions
I know that people want to know more before they schedule a therapy appointment. Below you will find some frequently asked questions that can help you make an empowered decision. If something is missing don't hesitate to contact me.
Click on any of the questions below to learn more.
Where is your office located?
My office is located at:
3014 GT Rotterdam
It is quite a central location in Rotterdam and it takes approximately 8 minutes to walk there from the Central Station of Rotterdam. If you leave the station from the main entrance, just walk straight towards the south with the water on your left hand. Look for number 44 and you will find me there.
Do you accept insurance?
Roots Therapy is a private practice and does not cooperate with health insurances. That means that the client covers the costs individually.
How long do sessions last?
One session typically lasts 60 minutes.
How long will therapy take?
Therapy can be short (5-10 sessions) or longer (20 sessions or more), depending on the therapeutic plan that has been agreed between the therapist and client. This plan is done based on the initial complaint of the client and the subsequent evaluations that we wish to do frequently through the process, in order to make sure that we are still on the ‘same page’ and that we have achieved the goal of the client. That means that therapy can either be extended or terminated earlier than planned, always as a result of an agreement between both parties (therapist-client).
How much does each session cost?
Roots Therapy sets the consultation rates in agreement with the client, considering the financial situation of the client. Unemployed clients and students are considered with extra care.
An individual MILS testing session, including the explanation of the results and the following report is set at 120 euros.
The intake session is free of charge.
Does what we talk about in therapy remain confidential?
The material of the sessions is strictly confidential. Complying with the code of ethics of NIP (Nederlands Intituut van Psychologen), the psychologist has the obligation to keep the anonymity and the confidentiality of the material during the professional relationship and after the termination of it. The psychologist is entitled to the right to override the confidentiality, if she has valid reasons and only if this is the last resource, to prevent the person from being a threat to themselves or to others. In order to ensure high quality of services, the psychologist is entitled to use anonymously the material, for supervision purposes.
What if I need to cancel?
Cancelling or moving a session to another date is always possible through e-mail or telephone. Cancelling or moving a session to another date 24 hours prior to the agreed date is without charge. Cancelling within the 24 hours period or not showing up, the client will be charged the full rate of the session.
Moving sessions is possible, taking into consideration the availability of the practice.
What's next? How do I make an appointment?
Filling in the contact form, sending and e-mail or simply calling are the ways through which the client can meet Roots Therapy. The psychologist will get in touch with you as soon as possible. An intake meeting is planned (free of charge), where the client meets the therapist and they mutually decide whether they wish to proceed further. In that case during first few sessions the initial complaint is discussed, and the treatment plan is made. The psychologist explains the techniques and tools that will be used. In case the psychologist concludes that she is not equipped to take over the client, she will discuss with the client the possibility to refer him/her to fellow colleague who can facilitate the request of the client.
What can I do from my side in order to maximize the results of my therapy/coaching?
Coming to therapy can be seen as an act of courage for some people, who struggle in a particular phase of their lives and so it is perceived from Roots Therapy. Being open minded, consistent and showing the necessary responsibility towards the process and the goals are the foundation of a good start. The psychologist is there to ensure that the client will receive the professional attention and care he/she needs to maximize the results of the therapy/coaching.
It speaks for itself that you do not use any substances such as alcohol or drugs before a therapy session.